Facial Recognition in the retail sector
The integration of facial recognition technology in smartphones has given a major boost to the wide adoption of biometric systems in every sector. It is not just to add a security lock to your smartphones; rather, the business sector is greatly influenced by the huge potential of this technology.
With the advancements in machine learning and artificial intelligence algorithms, developers have introduced many revolutions to facial recognition technology. Although all businesses are adapting to these changes happily; there is something worth mentioning about the retail sector. It has not just made processes easier for the business owners and employees; rather, at the same time, this technology is changing the way customers shop.
In order to meet the changing demands of the customers, the retail businesses are looking for assistance from the latest technologies. Facial recognition has improved their chances of survival in the competitive market. Both online and offline sellers are now using biometric systems to empower customers so that they need not spend a long time in queues.
There are so many ways the retail sector can utilize facial recognition technology; few important points are listed below:
Preventing organized retail crime:
Stats reveal that retailers in the United States experience a loss of $30 billion per year due to organized retail crime. Even if you hire some prevention professionals; it will be difficult for them to remember the faces and names of unlimited people entering a retail store every day. In this scenario, face recognition apps can help retailers to maintain properly documented detail of every retail criminal so that safety can be increased in the stores. Facial recognition systems can assist retail teams in following a proactive approach to identifying dishonest customers that try to commit crimes or cause in-store violence.
Send valuable text messages:
Retailers find it easier to identify their repeated and loyal customers on the online store, but all strategies fail when we talk about brick and mortar stores. The best solution for such retail platforms is installing face recognition systems so that VIP customers can be identified with ease. In this way, stores can send instant personalized text messages to those special customers talking about discounts, recommendations and some seasonal offers.
Offer tailored assistance to customers:
Face recognition is the best way to send some meaningful alerts regarding customers to the store employees. With this, they can be guided to provide personalized assistance to the customers visiting the store. You will be happy to hear that facial recognition systems can be easily integrated with plenty of retail solutions, including Loyalty systems, CRM, and point of sale. These advanced systems allow retail business owners to maintain healthy data of customers that can be later utilized to assure tailored assistance to them.
It is high time to make use of high-end ADOHM facial recognition tools to improve the overall returns of your retail business. This strategy can help you to keep your customers satisfied while ensuring reliable store visiting experience.
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